Dallas-area marketing executive and agency founder Tiffany Gomas, better known as “airplane freak out lady” or “crazy plane lady” whose freakout on an American Airlines flight last month caused a 3 hour delay, has released an apology video after someone else publicly revealed her identity.
Watch the video here:
I apologize and take accountability for my actions, they were uncalled for. My very worst moment was captured on video. Although the memes have been amusing, the flipside has been cruel. I’m thankful for my friends and family for supporting me through this. This experience has… pic.twitter.com/0AfQcaEzj0
— Tiffany Gomas (@Tiffany_Gomas) August 13, 2023
Text of her tweet/xeet:
“I apologize and take accountability for my actions, they were uncalled for. My very worst moment was captured on video. Although the memes have been amusing, the flipside has been cruel. I’m thankful for my friends and family for supporting me through this. This experience has been life-altering and I hope to do good from it and promote positive mental health. Stay tuned!
#TiffanyGomas #StayTuned”
In her apology video Tiffany says she feels bad for her actions but especially for her use of profanity on a plane that had children on it. She also says that while she enjoyed the memes created when the video of her incident went viral, that they were “cruel” and saying things have been “invasive” and “unkind”.
Tiffany seems sincere in the video which was posted to her Twitter/X account which was just created in July 2023 and now has over 90,000 followers.
According to marketing expert Joe Youngblood, who is also based in the Dallas-area, Tiffany’s video appears sincere and that she’s trying to turn the attention and negative parts of the viral experience into a positive. He cites the flow of her apology which starts off with taking full accountability, calling out one group of people in particular her actions may have hurt, and then how she is going to use the experience to do good – as a classic structure such reputation efforts tend to follow.
While it may not have been the intention the reality is that her Twitter/X account was created weeks before the apology video was posted and has exploded in followers closing in on 100k. Her newly created YouTube channel is also growing, though at a slower rate, at 2,250 subscribers as of publication. Creators work for years to get growth like this and Tiffany being a marketing consultant might see a silver lining in growing a massive audience to her personal brand that she can use to grow her business or build a different revenue stream from (note: this is speculation, take it as such).
Adam Singer, Austin, also appears to think she’s working on a way to use the virality to her benefit:
There's no lemons here she's in marketing. It's 'when the market gives you a gift you take it' situation
— Adam Singer (@AdamSinger) August 13, 2023
The video ends with a title card showing text about what she is planning on doing with the attention (i.e. the positive) which is a little vague stating “Join me on my journey of promoting positive mental health and standing up against cyberbullying” and ending with what appears to be newly created website for her personal brand, TiffanyGomas.com (the site was down when we tried visiting it). This is interesting considering she already had a business website for her marketing brand, Uppercut Marketing.
The Tweet’s text, the video content of her struggling to not be emotional, and the end title card all seem to make it appear that memes about the incident were cyberbullying her.
In response to her apology many Twitter users replied with memes some of which were positive towards her and others just poked fun at the original incident. A vast majority of those who replied seemed to consider the apology unnecessary, but none of them considered the memes cyberbullying.
Here are some of the best Crazy Plane Lady memes:
PS Best meme ever… pic.twitter.com/ERZDLGIgnk
— AnnaZ (@AnnaZ) August 14, 2023
@Tiffany_Gomas I'm real and single- pic.twitter.com/IkfD705x8t
— Gnomie🔺️ⓥ (@CryptoGnomie) August 14, 2023
Ohhh, Dis is my Jam!! pic.twitter.com/8hiBmqhXkY
— AlphaFo𝕏 (@Alphafox78) July 12, 2023
Featured image a compilation of screenshots from Tiffany Gomas’ publicly released apology video as embedded above on Twitter/X